After placing order we will call you for conformation of your order and your given address.
You have to enter the correct address. If you have entered the wrong address, In conformation call you have to submit the correct and accurate address of yourself and after conformation you have to pay the eligible delivery charge.Otherwise your order will be cancelled.
Due to wastage of food no refund is avilable after order and completed cooking of the food.
In case the order is not avilable in stock and still you have done payment for it you will get refund within 1-3 days.
In case delivery is not avilable in your area but still you have paid already you will be eligible for refund within 3-5 working days.
For any kind of query please contact in -9641119590 phone no. within 11Am to 9Pm.
Our refund and returns policy lasts 1 days. If 1 days have passed since your purchase, we can’t offer you a full refund or exchange.
Thank you for choosing Foodiko for your food delivery needs. Please read our Non-Refund Policy carefully before placing an order. By using our app and services, you agree to the following terms and conditions:
All orders placed through the Foodiko app are considered final and non-refundable. We do not process refunds for:
Customers are responsible for ensuring the accuracy of their orders before confirming and making payment. Double-check your order details, including items, quantities, and delivery address.
In rare cases of:
You may contact us at foodiko.salar@gmail.com or call +91 9641119590 within 30 minutes of receiving your order. We will assess the situation and may provide a replacement at our sole discretion.
Customers must notify us of any food allergies or dietary preferences before placing an order. Foodiko is not liable for any adverse reactions resulting from allergens or ingredients.
Customers must provide clear and accurate delivery instructions. Foodiko will not be responsible for non-delivery due to incorrect or incomplete addresses provided by the customer.
Orders can only be canceled if they are still in the preparation stage. Once the order is prepared or dispatched, it cannot be canceled or refunded.
For payment-related concerns, contact your bank or payment gateway provider. Foodiko does not hold responsibility for failed transactions or technical issues during payment processing.
Foodiko reserves the right to amend this Non-Refund Policy at any time. Customers are encouraged to review the policy regularly.
For further inquiries or support, feel free to contact us:
By placing an order with Foodiko, you acknowledge and accept this Non-Refund Policy.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at (9641119590/foodiko.salar@gmail.com)
শর্তাবলী
অর্ডার দেওয়ার পর আমরা আপনার অর্ডার এবং আপনার প্রদত্ত ঠিকানা কনফার্ম করার জন্য আপনাকে কল করব।
আপনাকে সঠিক ঠিকানা লিখতে হবে। যদি আপনি ভুল ঠিকানা লিখে থাকেন, তাহলে কনফার্মেশন কলে আপনাকে নিজের সঠিক এবং সঠিক ঠিকানা জমা দিতে হবে এবং কনফার্মেশনের পর আপনাকে উপযুক্ত ডেলিভারি চার্জ দিতে হবে। অন্যথায় আপনার অর্ডার বাতিল করা হবে।
খাবার নষ্ট হওয়ার কারণে অর্ডার এবং রান্না সম্পন্ন করার পরে কোনও ফেরত পাওয়া যাবে না।
যদি অর্ডারটি স্টকে না থাকে এবং আপনি তার জন্য অর্থ প্রদান করে থাকেন তবে আপনি 1-3 দিনের মধ্যে ফেরত পাবেন।
যদি আপনার এলাকায় ডেলিভারি না পাওয়া যায় তবে আপনি ইতিমধ্যেই অর্থ প্রদান করে থাকেন তবে আপনি 3-5 কার্যদিবসের মধ্যে ফেরত পাওয়ার যোগ্য হবেন।
যেকোনো ধরণের প্রশ্নের জন্য অনুগ্রহ করে -9641119590 ফোন নম্বরে সকাল 11 টা থেকে রাত 9 টার মধ্যে যোগাযোগ করুন।
আমাদের রিফান্ড এবং রিটার্ন নীতি 1 দিন স্থায়ী। যদি আপনার ক্রয়ের পর থেকে ১ দিন অতিবাহিত হয়ে যায়, তাহলে আমরা আপনাকে সম্পূর্ণ অর্থ ফেরত বা বিনিময় অফার করতে পারব না।
Contact us at {foodiko.salar@gmail.com} for questions related to refunds and returns.
Privacy Policy for Foodiko
Effective Date: [01/01/2025]
Introduction
Welcome to Foodiko! At Foodiko, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our food delivery services via our mobile app or website.
By accessing or using Foodiko, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information:
Name
Contact information (email address, phone number)
Delivery address
Payment details (processed securely through third-party payment gateways)
1.2 Non-Personal Information:
Device information (e.g., device model, operating system)
IP address
Browsing behavior within the app
1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, track app performance, and gather analytics.
2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To personalize your experience
To improve our app and services
To communicate with you about orders, offers, and updates
To ensure payment security
To comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Third-party vendors assisting in payment processing, delivery logistics, and analytics.
Legal Authorities: When required by law or to protect our rights and property.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to ensure the safety of your data, no system is entirely secure. By using Foodiko, you acknowledge this risk.
5. Your Rights
You have the following rights concerning your personal information:
Access and review your data
Update or correct inaccuracies
Request deletion of your data (subject to legal and operational requirements)
Opt-out of promotional communications
To exercise these rights, contact us at [Insert Contact Email].
6. Retention of Information
We retain your information as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once no longer required, we securely delete or anonymize your data.
7. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting. We encourage you to review this policy regularly to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [foodiko.salar@gmail.com]
Phone: [9641119590]
Address: [SALAR]
Thank you for trusting Foodiko with your food delivery needs!
Suggested text: Our website address is: http://foodiko.in.
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Suggested text: Visitor comments may be checked through an automated spam detection service.
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